Getting started with an Ivy Clinic payment plan couldn't be simpler. Here's a step-by-step guide to how it all works:

1. Plan Consultation: First, you'll sit down with one of our talented therapists to discuss your unique beauty goals and treatment plan.

2. Set Up Your Payment Plan: Once your plan is in place, we'll send you a secure link to complete your details and set up a direct debit. This ensures your weekly payments are seamless and hassle-free.

3. Automatic Payments: Your payments will be debited directly from your account on a weekly basis. No need to worry about remembering payment due dates; we've got you covered!

4. End of Term: Payments will automatically stop once you've completed the agreed-upon term of your plan. The duration of your plan depends on which package you choose.

For our Transformational Skin & IPL packages as well as Botox & Dysport bundles, you can enjoy the convenience of a weekly payment plan.

For all our other services and products we accept most conventional payment methods as well as Laybuy and Afterpay.

We believe in giving you a bit of breathing room. Your first payment will be processed after a comfortable seven-day grace period from the time you submit your information via the provided link. Of course, if you need to adjust this timeline for any reason, don't hesitate to get in touch with us.

Yes, we do ask for a 20% deposit either at the time of your first treatment or before the start of your plan. This helps us confirm your commitment to achieving your skin goals, and we'll discuss this further during your initial consultation.

Life can be unpredictable, and we understand that. If you need to make changes to your payment plan or put it on hold, please reach out to us in writing (via email). We're here to assist you with any adjustments you may require.

While we hope you'll love your Ivy Clinic experience, we understand that circumstances may change. If you need to cancel your contract, please provide us with 14 days' notice in writing (via email). Please note that a $30 administration fee applies to cancellations made within 30 days of starting the contract. However, if you cancel after 30 days, there are no administration fees. Any outstanding payments for treatments you've already received must be settled before we can process your cancellation.

If life gets in the way and you need to put your payment plan on hold, please notify us in writing (via email). When you choose to pause your plan, the contract term will also be put on hold, resuming once you reactivate your payment plan. Again, any outstanding payments for treatments you've already had must be repaid before we can put your payment plan on hold.

We want to be transparent about any associated costs, so you can make an informed decision:

$15 Set-Up Fee: Charged upon joining.

$15 Dishonour Fee: Applies if a payment is defaulted by your bank.

Transaction Fee: A small fee (approximately $2) per transaction.

To avoid the full upfront costs of your treatments and product purchases at Ivy Clinic we accept Laybuy and Afterpay as alternative flexible payment options. There is a surcharge of 3% for all in store purchases when using these payment services.

Laybuy

Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments. Always interest-free.

The first payment equal to a sixth of the purchase price happens once your order is completed. The remaining 5 payments are processed each week on the day of the original purchase from your saved card.

Afterpay

When you use Afterpay, you pay for your items in 4 equal instalments over 6 weeks, without incurring any interest.

Afterpay pay the retailer in full and upfront on your behalf. You pay for the first instalment of 25% at the time of purchase, and the remaining three instalments will be automatically deducted from your nominated debit or credit card over the following six weeks.