1. Information on how to enter and prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions of entry.
  2. Entry is only open to current members of IVY Clinic’s database or newly signed up to IVY Clinic’s database during the promotional period, aged 18 years and over.
  3. By entering into this promotion the entrant agrees to signing up to Ivy Clinic’s database and agrees to receive promotional material from Ivy Clinic.
  4. The Promoter reserves the right to verify the validity of entries and entrants (including an entrant’s identity and age) and reserves the right to disqualify any entrant for tampering with the entry process or for submitting an entry which is not in accordance with these Terms and Conditions of Entry. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  5. The Promotion commences on 20 November 2019 at 9:00am and will close on 18 December 2019 at 23.59pm. The individual entry period will open on 20 November 2019 at 9:00am and will close on 18 December 2019 at 23:59pm.
  6. The Promotion draw will take place on 19 December 2019 at 3:00pm at Ivy Clinic, 313 Hawthorne Drive, Queenstown. The winner will be notified by e-mail using contact details provided in their entry. The winner’s names will also be published on Ivy Clinic’s social media platforms.
  7. The winner has 3 months from the promotion draw date to use all treatments in the pack.
  8. Incomplete, indecipherable, or illegible entries will be deemed invalid. The Promoter’s decision is final and no correspondence will be entered into.
  9. The prize is consists of a Refine Radiance Glow Up Pack worth over $500RRP. The prize does not include any ancillary costs associated with redeeming the prize. These costs are the responsibility of the winner.
  10. No prize is transferable, changeable or redeemable for cash.
  11. The winner(s) will be the first valid entries drawn from all eligible entries received during the entire promotional period. In the event that an ineligible entry is drawn or the Promoter is unable to contact a winner within one week of the prize draw, having made reasonable attempts to do so, the Promoter may deem that winner’s entry invalid and select a new winner on the same terms as the original prize draw.
  12. Any prize must be taken as offered. Prizes, or any unused portion of a prize, are not exchangeable or cannot be redeemed as cash. The prize cannot be used in conjunction with any other special offer. The prize is valued in New Zealand dollars. The Promoter accepts no responsibility for any variation in the prize value. Prize winner is advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of their prize.
  13. Products included in prize packages (including but not limited to titles, colour, design, sizing, model, finish, style etc.) will be determined by the promoter in its complete and sole discretion. All prizes must be taken as offered.
  14. In the event the prize is a gift card or vouchers – the prize is valid for six (6) months from the date of issue. Redemption of the voucher prizes are subject to the terms and conditions stipulated on the voucher. The Promoter will not be liable for any voucher that has been lost, stolen, forged, damaged or tampered with in any way. Any ancillary costs associated with redeeming a voucher are not included. Any unused balance of the voucher will not be awarded as cash. Redemption of that portion of the prize will be subject to the terms and conditions stipulated on the voucher / ticket / pass / letter. The Promoter will not be liable for any voucher / ticket / pass/ letter that has been lost, stolen, forged, damaged or tampered with in any way. Redemption of prize (including but not limited to voucher prizes) is subject to the standard rules and regulations of that prize supplier.
  15. If the winner is under the age of 18 years, the prize will be awarded to the winner’s parent or legal guardian on behalf of the winner. It is the responsibility of the winner’s parent/legal guardian to prove their parental status/ legal guardianship at the time of winner notification. In the event that for any reason whatsoever a person/s mistakenly represents themselves to be a winners parent and/or legal guardian, then that person will be liable for all costs associated with relocating and/or re-awarding the prize (including but not limited to and administrative fees incurred by the Promoter). Where relevant, the Promoter is only responsible for ensuring that the prize is awarded to a person who is either a parent or legal guardian of the winner. The Promoter is not responsible for determining any other delivery details or taking direction that relates to any ongoing family law negotiations and/or determinations. These are the responsibility of the winner and their respective parent/s and/or legal guardian/s.
  16. The prize does not include any installation or set-up (where applicable).
  17. In accepting the prize, the winner(s) acknowledge that they may incur ongoing costs associated with the prize, and accept these are the entire responsibility of each winner.
  18. Prize is subject to the standard terms and conditions of individual prize and service providers.
  19. In the event that for any reason whatsoever the winner does not take the prize at the time stipulated by the Promoter, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the prize.
  20. In the event that a prize, or part of a prize, is unavailable, the Promoter reserves the right to substitute the prize or part of the prize in its discretion with an alternative prize or part of the prize to the same and equal recommended retail value and/or specification.
  21. The promoter is neither responsible nor liable for any late, lost, misdirected, corrupted, incomplete or incorrectly submitted entries or mail, including but not limited to entries or prizes not received due to technical problems or human error. The time entries are deemed to be made will be the time the entry is received, not the time the entry is submitted by an entrant.
  22. The Promoter is not responsible nor liable for any prize damaged in transit in the delivery of their prize.
  23. In the event of unforeseen circumstances, war, terrorism, state of emergency or disaster (including but not limited to natural disaster) the Promoter reserves the right to cancel, terminate, modify or suspend the promotion. The Promoter may also amend, suspend or cancel any aspect of the promotion (including any prize) at any time in its sole discretion.
  24. If a medical circumstance in some way restricts your ability to enter the promotion through the required mechanic, you are still eligible to enter however you must briefly state your circumstances upon entry.
  25. If your entry is selected as a winning entry, validation of your circumstances / the validity of your entry will be undertaken by the Promoter. Method of validation (without limitation) will be determined by the Promoter in its complete and sole discretion. If the winning entry is deemed to be a winner, the winner will be notified as per the terms and conditions herein. In the event that the Promoter requests the entrant to sign any legal documents relating to the verification of their medical circumstance, the legal documents will take the form determined by the Promoter. It is a condition of accepting the prize the winner sign any such legal documentation.
  26. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.
  27. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Consumer Guarantees Act 1993. Except for any liability that cannot by law be excluded, the Promoter (including its respective officers, directors, shareholders, employees assignees, advisors, licensees, representatives, advertising and promotional agencies and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where attributable to any of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, incomplete, indecipherable, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in the prize; (e) any tax liability incurred by a claimant or entrant; or (f) use of a prize.
  28. As a condition of participating in a promotion, the winner indemnifies the Promoter, all organisers, sponsors and all other persons and organisations associated in any way with that promotion against all claims, damages, liabilities, costs and expenses (including legal fees on a solicitor and client basis) which the winners may incur arising out of their participation in the promotion and/or participating in a prize, howsoever caused.
  29. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  30. All promotion entries become the property and copyright of the Promoter. By entering this promotion, entrants assign copyright in their entry to the promoter.
  31. By entering this Promotion, entrants agree to the use of their names, photographs and likeness for promotional/advertising purposes, and agree to make themselves reasonably available for this purpose. The ensuing copyright will rest with the Promoter, without any claim to compensation from the entrants.
  32. The winner(s) acknowledge and agree that he or she will comply with all instructions given by employees of the Promoter and other agencies associated with this promotion, and agree not to do anything that may bring the Promoter into disrepute.
  33. The winner(s) agree that as a condition of their participation in the prize, he or she may be required to execute a waiver and indemnity in the form provided by the Promoter.
  34. The Promoter is H&H Clinic Ltd, 313 Hawthorne Drive, Queenstown.


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